Anyone who needs to change their ACE password should follow the instructions below. Passwords must meet the standards established by the UNLV password policy.

  1. Click the Forgot password?  link when logging in
  2. Enter your ACE username or university email, then click your preferred reset method.
    • If you click Reset via Email, you will receive an email to your personal email on file with a link to set a new password. Click the Reset Password button in the email.
    • If you click Reset via Get a push notification, you will receive a push notification, open the Okta Verify prompt, then tap the number provided on your screen to continue.
    • If you click Reset via phone, Click the Receive a code via SMS or Receive a voice call instead, check your mobile device for the verification code. Add the code in the Enter Code field and click Verify.
  3. Type in your new password in the New password and Repeat password fields.
  4. Click Reset Password to receive confirmation that your password was successfully changed.

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Updated on August 24, 2025