Anyone who needs to change their ACE password should follow the instructions below. Passwords must meet the standards established by the UNLV password policy.
- Click the Forgot password? link when logging in
- Enter your ACE username or university email, then click your preferred reset method.
- If you click Reset via Email, you will receive an email to your personal email on file with a link to set a new password. Click the Reset Password button in the email.
- If you click Reset via Get a push notification, you will receive a push notification, open the Okta Verify prompt, then tap the number provided on your screen to continue.
- If you click Reset via phone, Click the Receive a code via SMS or Receive a voice call instead, check your mobile device for the verification code. Add the code in the Enter Code field and click Verify.
- Type in your new password in the New password and Repeat password fields.
- Click Reset Password to receive confirmation that your password was successfully changed.