Everyone is responsible for safeguarding the data they access or manage. If you suspect a breach involving sensitive information, your ACE account, or a UNLV device, report it right away. Doing so helps protect potential victims and ensures the university remains compliant with applicable laws and policies. Once OIT is notified, the incident will be investigated and addressed appropriately.
Use this guide to understand the steps you should take and how to report a suspected incident.
Overview:
If you believe a cybersecurity incident has occurred — such as ransomware attack, phishing attack, data compromise, or stolen/breached UNLV device— you must report it immediately.
You can do this by completing a ticket to report through the Cybersecurity Incident Report Form or by contacting the Information Security Office directly at (702) 895-0400.
If the incident involves research data, your report will also be routed to the Office of Research Integrity.
Eligibility:
The reporting service is available to:
- Students
- Employees
- Emeriti
- Guests
Getting Started #
- Click Request Service on the incident report page.
- Fill out the required information about the suspected incident.
- Submit the form.
- For urgent situations or questions, call the Information Security Office at (702) 895-0400.
When completing the form, include:
- The date the incident occurred.
- A clear description of what happened.
- What you were doing when it occurred.
- Any suspicious messages, links, or behavior you noticed.
- What you are currently experiencing (e.g., account locked, unusual pop-ups, etc.).
- For “Department of Suspected Cybersecurity Incident”, you can enter:
- “Student – [Your College Name]”
(Example: “Student – College of Liberal Arts”)
- “Student – [Your College Name]”
Providing detailed information helps OIT investigate and respond more effectively.
