Multifactor authentication (MFA) adds an extra layer of security when signing in to your ACE account. It requires additional verification to verify your identity. This makes it difficult for unauthorized users to log in to your ACE account and have access to your personal information and university resources.

Choosing your second authentication factor #

Factor	How it works	Requirements
Okta Verify (Recommended)	Sends a push notification to your smartphone to complete verification	Smartphone with iOS 14+ or Android 8+ Free Okta Verify App Tablets not recommended
Security Key or Biometric Authenticator	A Security Key is a special USB key you’ll insert or tap on your device when prompted. Supports offline authentication Multiple devices can be registered	Any FIDO2 Security Key. See setup instructions below for more information.
Google Authenticator	Supports Offline authentication. Uses time-based one time password.	Smartphone with iOS 14+ or Android 8+ Free Google Authenticator App (or other OTP generator app) Tablets not recommended.

Adding multiple devices to your account #

You can add as many authentication factors as you want. With Okta Verify and Security Key or Biometric Authenticator, you can register multiple devices to your ACE account.

• For Okta Verify
  • When you request a push notification, all devices will receive the push notification
  • If you cannot receive the push notification, you can use a code generated by any Okta Verify app registered to your account
• For Biometric Authenticator
  • You can only register a biometric authenticator on the device you are currently using
  • We strongly recommend setting up Okta Verify in addition to biometrics in case you sign in on a new device

Setting Up MFA #

To update your MFA settings, you’ll need to log in to the ACE Dashboard first to start the process: ACE Dashboard settings

1. On your computer or mobile device, go to ace.unlv.edu and sign in with your ACE Account. If you forgot your ACE username or password, you can attempt self-service recovery by selecting Need help signing in?, or contact the IT Help Desk.
2. On the ACE Dashboard, select your name in the upper right.
3. Select Settings.
4. Select Edit Profile. If you do not see Edit Profile, continue to the next step.
   • You may be prompted to sign in again. Enter your password, then select Verify.
   • You may be prompted to satisfy MFA before you can change methods. If you cannot complete MFA, contact the IT Help Desk.
   • 
5. Navigate down to Extra Verification.
   • If you want to add another device for Okta Verify or Security Keys, select Set up another in that section
   • If you need to replace a factor, select Remove for that option. Then select Set up to begin the setup process.
   • If you are setting up a new factor, select Set up for that factor.
6. Set up your chosen factor with the instructions below.
7. Once you have completed your changes, you may sign out and/or close the ACE dashboard.

Setting Up Factors #

Signing in with MFA #

When signing in with ACE, you’ll be automatically prompted to sign in with MFA when needed. This may not happen at every sign in, but you will be prompted if you log in to a new device. Make sure to always keep your second factors (such as your phone or security key) handy.