{"id":80,"date":"2025-07-11T23:32:03","date_gmt":"2025-07-11T23:32:03","guid":{"rendered":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?page_id=80"},"modified":"2025-08-04T05:07:13","modified_gmt":"2025-08-04T05:07:13","slug":"kb-2","status":"publish","type":"page","link":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?page_id=80","title":{"rendered":"Knowledge Base"},"content":{"rendered":"\n<style>\n  #bmo-helper {\n    position: fixed;\n    bottom: 20px;\n    right: 20px;\n    z-index: 1000;\n    text-align: center;\n  }\n\n  #bmo-helper img {\n    width: 140px;\n  }\n\n  #bmo-speech {\n    background: #ffffff;\n    border: 2px solid #00b3b3;\n    border-radius: 8px;\n    padding: 10px;\n    margin-bottom: 8px;\n    font-family: 'Segoe UI', sans-serif;\n    font-size: 14px;\n    color: #333;\n    max-width: 280px;\n    box-shadow: 0 2px 8px rgba(0,0,0,0.2);\n    line-height: 1.4;\n  }\n\n  .bmo-button {\n    position: fixed;\n    bottom: 20px;\n    left: 20px;\n    background-color: #00b3b3;\n    color: white;\n    border: none;\n    padding: 10px 20px;\n    border-radius: 10px;\n    font-size: 16px;\n    cursor: pointer;\n    z-index: 1001;\n    box-shadow: 0 4px 8px rgba(0,0,0,0.2);\n  }\n\n  #bmo-menu {\n    background: #fff;\n    border: 1px solid #ccc;\n    border-radius: 6px;\n    padding: 8px;\n    margin-top: 8px;\n    text-align: left;\n  }\n\n  #bmo-menu button {\n    display: block;\n    width: 100%;\n    background: none;\n    border: none;\n    text-align: left;\n    padding: 6px;\n    font-size: 14px;\n    cursor: pointer;\n    color: #007a7a;\n  }\n\n  #bmo-menu button:hover {\n    background-color: #f0f0f0;\n  }\n<\/style>\n\n<div id=\"bmo-helper\" style=\"display: none;\">\n  <div id=\"bmo-speech\">Hi! Click a question below to learn more.<\/div>\n  <div id=\"bmo-menu\">\n    <button onclick=\"showBMOAnswer('home')\">What is Home?<\/button>\n    <button onclick=\"showBMOAnswer('login')\">What is Login?<\/button>\n    <button onclick=\"showBMOAnswer('queue')\">What is Ticket Queue?<\/button>\n    <button onclick=\"showBMOAnswer('resolution')\">What is Resolution?<\/button>\n    <button onclick=\"showBMOAnswer('sandbox')\">What is TeamDynamix Sandbox?<\/button>\n    <button onclick=\"showBMOAnswer('phone')\">What is Phone Simulation?<\/button>\n    <button onclick=\"showBMOAnswer('kb')\">What is the Knowledge Base?<\/button>\n    <button onclick=\"showBMOAnswer('quiz')\">What is the Quiz?<\/button>\n    <button onclick=\"showBMOAnswer('check')\">What is Check Your Knowledge?<\/button>\n  <\/div>\n  <img decoding=\"async\" src=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/wp-content\/uploads\/2025\/08\/4FB4.gif\" alt=\"BMO Helper\">\n<\/div>\n\n<button class=\"bmo-button\" onclick=\"toggleBMO()\">\ud83d\udcac Ask BMO<\/button>\n\n<script>\n  function toggleBMO() {\n    const bmo = document.getElementById('bmo-helper');\n    bmo.style.display = (bmo.style.display === 'block') ? 'none' : 'block';\n  }\n\n  function showBMOAnswer(key) {\n    const answers = {\n      home: \"\u201cHome\u201d takes you back to the main homepage.\",\n      login: \"\u201cLogin\u201d is for accessing internal systems. If you're off-campus, you'll need VPN access. VPN guide: https:\/\/www.it.unlv.edu\/vpn\",\n      queue: \"\u201cTicket Queue\u201d simulates real IT help desk tickets you can work through.\",\n      resolution: \"\u201cResolution\u201d shows the expected follow-up after you've worked a simulated ticket.\",\n      sandbox: \"\u201cTeamDynamix Sandbox\u201d is a safe, simulated version of UNLV\u2019s real ticketing system.\",\n      phone: \"\u201cPhone Simulation\u201d lets you chat or speak with simulated users in unique support scenarios.\",\n      kb: \"\u201cKnowledge Base\u201d includes step-by-step guides and reference articles for common issues.\",\n      quiz: \"\u201cQuiz\u201d is where you can test your knowledge across IT support concepts like A+, Network+, and Linux+.\",\n      check: \"\u201cCheck Your Knowledge\u201d is a guided reading page that explains Help Desk core concepts with examples from A+, Network+, Linux+, and Security+ exams. It\u2019s great for pre-quiz prep or review!\"\n    };\n\n    document.getElementById('bmo-speech').textContent = answers[key] || \"I'm not sure about that one!\";\n  }\n<\/script>\n\n\n\n<div\n\tclass=\"betterdocs-searchbox-kvp5gpu betterdocs-blocks betterdocs-searchbox-kvp5gpu betterdocs-search-form-wrapper\">\n\t<div class=\"betterdocs-live-search\">\n\t\n\t<form class=\"betterdocs-searchform betterdocs-advance-searchform\">\n\t\t<div class=\"betterdocs-searchform-input-wrap\">\n\t\t\t<svg class=\"docs-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"38px\" viewBox=\"0 0 50 50\" version=\"1.1\">\n\t\t\t\t<g id=\"surface1\">\n\t\t\t\t\t<path d=\"M 21 3 C 11.601563 3 4 10.601563 4 20 C 4 29.398438 11.601563 37 21 37 C 24.355469 37 27.460938 36.015625 30.09375 34.34375 L 42.375 46.625 L 46.625 42.375 L 34.5 30.28125 C 36.679688 27.421875 38 23.878906 38 20 C 38 10.601563 30.398438 3 21 3 Z M 21 7 C 28.199219 7 34 12.800781 34 20 C 34 27.199219 28.199219 33 21 33 C 13.800781 33 8 27.199219 8 20 C 8 12.800781 13.800781 7 21 7 Z \"><\/path>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<input type=\"text\" class=\"betterdocs-search-field\" name=\"s\" aria-label=\"Search Input\" placeholder=\"Search\" autocomplete=\"off\" value=\"\">\n\t\t\t<svg class=\"docs-search-loader\" width=\"38\" height=\"38\" viewBox=\"0 0 38 38\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke=\"#444b54\">\n\t\t\t\t<g fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<g transform=\"translate(1 1)\" stroke-width=\"2\">\n\t\t\t\t\t\t<circle stroke-opacity=\".5\" cx=\"18\" cy=\"18\" r=\"18\" \/>\n\t\t\t\t\t\t<path d=\"M36 18c0-9.94-8.06-18-18-18\">\n\t\t\t\t\t\t\t<animateTransform attributeName=\"transform\" type=\"rotate\" from=\"0 18 18\" to=\"360 18 18\" dur=\"1s\" repeatCount=\"indefinite\" \/>\n\t\t\t\t\t\t<\/path>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t\t<svg class=\"docs-search-close\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"38px\" viewBox=\"0 0 128 128\">\n\t\t\t\t<path fill=\"#fff\" d=\"M64 14A50 50 0 1 0 64 114A50 50 0 1 0 64 14Z\" transform=\"rotate(-45.001 64 64.001)\"><\/path>\n\t\t\t\t<path class=\"close-border\" d=\"M64,117c-14.2,0-27.5-5.5-37.5-15.5c-20.7-20.7-20.7-54.3,0-75C36.5,16.5,49.8,11,64,11c14.2,0,27.5,5.5,37.5,15.5c10,10,15.5,23.3,15.5,37.5s-5.5,27.5-15.5,37.5C91.5,111.5,78.2,117,64,117z M64,17c-12.6,0-24.4,4.9-33.2,13.8c-18.3,18.3-18.3,48.1,0,66.5C39.6,106.1,51.4,111,64,111c12.6,0,24.4-4.9,33.2-13.8S111,76.6,111,64s-4.9-24.4-13.8-33.2S76.6,17,64,17z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M53.4,77.6c-0.8,0-1.5-0.3-2.1-0.9c-1.2-1.2-1.2-3.1,0-4.2l21.2-21.2c1.2-1.2,3.1-1.2,4.2,0c1.2,1.2,1.2,3.1,0,4.2L55.5,76.7C54.9,77.3,54.2,77.6,53.4,77.6z\"><\/path>\n\t\t\t\t<path class=\"close-line\" d=\"M74.6,77.6c-0.8,0-1.5-0.3-2.1-0.9L51.3,55.5c-1.2-1.2-1.2-3.1,0-4.2c1.2-1.2,3.1-1.2,4.2,0l21.2,21.2c1.2,1.2,1.2,3.1,0,4.2C76.1,77.3,75.4,77.6,74.6,77.6z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/div>\n\n\t\t\t\t<input type=\"hidden\" value=\"Search\" aria-label=\"Search Submit\" class=\"betterdocs-search-submit\" \/>\n\t<\/form>\n\n\t<\/div>\n<\/div>\n\n\n\n<div\n\tclass=\"betterdocs-category-grid-wrapper betterdocs-blocks-grid betterdocs-blocks betterdocs-categorygrid-9v95cza\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper layout-flex layout-1 grid betterdocs-column-3 betterdocs-column-tablet-2 betterdocs-column-mobile-1\" data-column_desktop=\"3\" data-column_tab=\"2\" data-column_mobile=\"1\" data-column_space_desktop=\"10\" data-colomn_space_tab=\"10\" data-colomn_space_mobile=\"10\">\n\t\t\n<article\n\tdata-id=\"6\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/wp-content\/plugins\/betterdocs\/assets\/static\/admin\/images\/betterdocs-cat-icon.svg?v=4.9.5\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Accounts<\/h2>\n<div data-count=\"12\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 12 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=unlvmail-vs-rebelmail\"><span>UNLVMail vs. Rebelmail<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=ace-student-self-activation\"><span>ACE Student Self-Activation<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=new-student-tech-checklist\"><span>New Student Tech Checklist<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=reset-change-your-ace-password\"><span>Reset\/Change Your ACE Password<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=account-name-change\"><span>Account Name Change<\/span> <\/a><\/li><\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?doc_category=accounts\">\n\tExplore More<i class=\"fas fa-angle-right\"><\/i><\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"7\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/wp-content\/plugins\/betterdocs\/assets\/static\/admin\/images\/betterdocs-cat-icon.svg?v=4.9.5\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Network<\/h2>\n<div data-count=\"10\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 10 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=discounted-software\"><span>Discounted Software<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=juniper-ai-network-upgrade\"><span>Juniper AI Network Upgrade<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=guest-access\"><span>Guest Access<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=internet2\"><span>Internet2<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=re-enroll-with-eduroam-to-resolve-wifi-connection-issues\"><span>Re-Enroll with Eduroam to Resolve WiFi Connection Issues<\/span> <\/a><\/li><\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?doc_category=network-wireless\">\n\tExplore More<i class=\"fas fa-angle-right\"><\/i><\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"9\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/wp-content\/plugins\/betterdocs\/assets\/static\/admin\/images\/betterdocs-cat-icon.svg?v=4.9.5\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Hardware<\/h2>\n<div data-count=\"12\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 12 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=computer-surplus-secure-disposal\"><span>Computer Surplus &amp; Secure Disposal<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=move-an-office-computer\"><span>Move an Office Computer<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=unlv-computer-labs\"><span>UNLV Computer Labs<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=printing-and-scanning-availability-on-campus\"><span>Printing and Scanning Availability on Campus<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=unlv-campus-wiring-design-guide\"><span>UNLV Campus Wiring Design Guide<\/span> <\/a><\/li><\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?doc_category=hardware\">\n\tExplore More<i class=\"fas fa-angle-right\"><\/i><\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"10\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/wp-content\/plugins\/betterdocs\/assets\/static\/admin\/images\/betterdocs-cat-icon.svg?v=4.9.5\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Software<\/h2>\n<div data-count=\"13\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 13 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=lecture-capture-panopto\"><span>Lecture Capture (Panopto)<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=secure-file-transfer\"><span>Secure File Transfer<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=linkedin-learning\"><span>Linkedin Learning<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=security-keys-and-biometric-authentication-do-not-work-in-respondus-lockdown-browser\"><span>LockDown Browser<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=zooms-ai-companion\"><span>Zoom&#8217;s AI Companion<\/span> <\/a><\/li><\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?doc_category=software\">\n\tExplore More<i class=\"fas fa-angle-right\"><\/i><\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"11\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/wp-content\/plugins\/betterdocs\/assets\/static\/admin\/images\/betterdocs-cat-icon.svg?v=4.9.5\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Phone Etiquette<\/h2>\n<div data-count=\"5\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 5 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=webex-app-softphone-guide\"><span>Webex App Softphone Guide<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=ap-editorial-style-guide\"><span>AP Editorial Style Guide<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=telecommunications-faq\"><span>Telecommunications FAQ<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=webex-calling\"><span>Webex Calling<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=phone-etiquette-your-guide-to-pro-communication\"><span>Phone Etiquette Basics<\/span> <\/a><\/li><\/ul>\n<\/div>\t<\/div>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Hi! Click a question below to learn more. What is Home? What is Login? What is Ticket Queue? What is Resolution? What is TeamDynamix Sandbox? What is Phone Simulation? What is the Knowledge Base? What is the Quiz? What is Check Your Knowledge? \ud83d\udcac Ask BMO<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-80","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/pages\/80","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=80"}],"version-history":[{"count":5,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/pages\/80\/revisions"}],"predecessor-version":[{"id":382,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/pages\/80\/revisions\/382"}],"wp:attachment":[{"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}