{"id":570,"date":"2025-08-23T20:38:27","date_gmt":"2025-08-23T20:38:27","guid":{"rendered":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?post_type=docs&p=570"},"modified":"2025-08-23T20:38:28","modified_gmt":"2025-08-23T20:38:28","password":"","slug":"ace-multifactor-authentication","status":"publish","type":"docs","link":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=ace-multifactor-authentication","title":{"rendered":"ACE Multifactor Authentication"},"content":{"rendered":"\n

Multifactor authentication (MFA) adds an extra layer of security when signing in to your ACE account. It requires additional verification to verify your identity. This makes it difficult for unauthorized users to log in to your ACE account and have access to your personal information and university resources.<\/p>\n\n\n\n

Choosing your second authentication factor<\/h2>\n\n\n\n
Factor<\/td>How it works<\/td>Requirements<\/td><\/tr>
Okta Verify (Recommended)<\/td>Sends a push notification to your smartphone to complete verification<\/td>Smartphone with iOS 14+ or Android 8+
Free Okta Verify App
Tablets not recommended<\/td><\/tr>
Security Key or Biometric Authenticator<\/td>A Security Key<\/strong> is a special USB key you’ll insert or tap on your device when prompted.
Supports offline authentication
Multiple devices can be registered<\/td>		Any FIDO2 Security Key. See setup instructions below for more information.<\/td><\/tr>
Google Authenticator<\/td>Supports Offline authentication. Uses time-based one time password.<\/td>Smartphone with iOS 14+ or Android 8+
Free Google Authenticator App (or other OTP generator app)
Tablets not recommended.<\/td><\/tr><\/tbody><\/table>
Respondus Lockdown Browser does not support the use of security keys and biometric authentication\u00a0(Windows Hello and Face ID \/ Touch ID). As a workaround, students will need to setup\u00a0Okta Verify\u00a0<\/strong>in the ACE Dashboard from a normal browser, and then login to Lockdown Browser.
Students who cannot setup another method will need to call the IT Help Desk for assistance.<\/figcaption><\/figure>\n\n\n\n

Adding multiple devices to your account<\/h2>\n\n\n\n

You can add as many authentication factors as you want. With Okta Verify<\/strong> and Security Key or Biometric Authenticator,<\/strong> you can register multiple devices to your ACE account.<\/p>\n\n\n\n

    \n
  • For\u00a0Okta\u00a0Verify<\/strong>\n
      \n
    • When you request a push notification,\u00a0all devices<\/strong>\u00a0will receive the push notification<\/li>\n\n\n\n
    • If you cannot receive\u00a0the push notification, you can use a code generated by any Okta\u00a0Verify app registered to your account<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • For\u00a0Biometric Authenticator<\/strong>\n
        \n
      • You can only register a biometric authenticator on the device you are currently using<\/li>\n\n\n\n
      • We strongly recommend setting up Okta\u00a0Verify in addition to biometrics in case you sign in on a new device<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

        Setting Up MFA<\/h2>\n\n\n\n
        \n