{"id":427,"date":"2025-08-07T17:12:17","date_gmt":"2025-08-07T17:12:17","guid":{"rendered":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?post_type=docs&#038;p=427"},"modified":"2025-08-19T18:00:32","modified_gmt":"2025-08-19T18:00:32","password":"","slug":"cybersecurity-incident-response","status":"publish","type":"docs","link":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?docs=cybersecurity-incident-response","title":{"rendered":"UNLV Cybersecurity Incident Response"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Everyone is responsible for safeguarding the data they access or manage. If you suspect a breach involving sensitive information, your ACE account, or a UNLV device, report it right away. Doing so helps protect potential victims and ensures the university remains compliant with applicable laws and policies. Once OIT is notified, the incident will be investigated and addressed appropriately.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use this guide to understand the steps you should take and how to report a suspected incident.<\/p>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\"><strong>Overview:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> If you believe a cybersecurity incident has occurred \u2014 such as ransomware attack, phishing attack, data compromise, or stolen\/breached UNLV device\u2014 you must report it immediately.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can do this by completing a ticket to report through the <a href=\"https:\/\/help.unlv.edu\/TDClient\/33\/IT-Support-Portal\/Requests\/ServiceDet?ID=356\" data-type=\"link\" data-id=\"https:\/\/help.unlv.edu\/TDClient\/33\/IT-Support-Portal\/Requests\/ServiceDet?ID=356\">Cybersecurity Incident Report Form<\/a> or by contacting the Information Security Office directly at <strong>(702) 895-0400<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the incident involves research data, your report will also be routed to the Office of Research Integrity.<\/p>\n<\/div>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Eligibility:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The reporting service is available to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Students<\/li>\n\n\n\n<li>Employees<\/li>\n\n\n\n<li>Emeriti<\/li>\n\n\n\n<li>Guests<\/li>\n<\/ul>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Getting Started<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click <strong>Request Service<\/strong> on the <a>incident report page<\/a>.<\/li>\n\n\n\n<li>Fill out the required information about the suspected incident.<\/li>\n\n\n\n<li>Submit the form.<\/li>\n\n\n\n<li>For urgent situations or questions, call the Information Security Office at <strong>(702) 895-0400<\/strong>.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>When completing the form, include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The date the incident occurred.<\/li>\n\n\n\n<li>A clear description of what happened.<\/li>\n\n\n\n<li>What you were doing when it occurred.<\/li>\n\n\n\n<li>Any suspicious messages, links, or behavior you noticed.<\/li>\n\n\n\n<li>What you are currently experiencing (e.g., account locked, unusual pop-ups, etc.).<\/li>\n\n\n\n<li>For &#8220;Department of Suspected Cybersecurity Incident&#8221;, you can enter:\n<ul class=\"wp-block-list\">\n<li><strong>&#8220;Student \u2013 [Your College Name]&#8221;<\/strong><br><em>(Example: &#8220;Student \u2013 College of Liberal Arts&#8221;)<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\">Providing detailed information helps OIT investigate and respond more effectively.<\/pre>\n","protected":false},"excerpt":{"rendered":"<p>Everyone is responsible for safeguarding the data they access or manage. If you suspect a breach involving sensitive information, your ACE account, or a UNLV device, report it right away. Doing so helps protect potential victims and ensures the university remains compliant with applicable laws and policies. Once OIT is notified, the incident will be [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[10],"doc_tag":[],"class_list":["post-427","docs","type-docs","status-publish","hentry","doc_category-software"],"year_month":"2026-10","word_count":264,"total_views":"4","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Josiah Machado","author_nicename":"josiahmachado","author_url":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?author=4"},"doc_category_info":[{"term_name":"Software","term_url":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/?doc_category=software"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/docs\/427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=427"}],"version-history":[{"count":3,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/docs\/427\/revisions"}],"predecessor-version":[{"id":477,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=\/wp\/v2\/docs\/427\/revisions\/477"}],"wp:attachment":[{"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=427"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=427"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.unlvhelpdesk.test.sites.unlv.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}